Another trip to Prudhoe today and all trains were on time. But there was no heating on the train and Northern, it seems, have removed the opportunity to report carriage faults by text. Only logging on to their website and twitter were offered, interesting (and disappointing) for a train with no wifi. Returning to Morpeth I noticed the station CIS was still not working. It’s been faulty now for about 6 weeks. Will it, I wonder, be working for the 15th December timetable change? Morpeth will see a massive uplift in service, with a number of occasions when two operators will have trains departing to the same destination within 10 minutes. What happens if a passenger gets on the wrong train by mistake at a station which is unstaffed and with no working CIS? This is an issue SENRUG will raise with Transport Focus.
