A disastrous journey to Bradford today. My Northern train from York got diverted at Leeds and simply never made it to Bradford. It’s all very well the Conductor announcing “This train will no longer stop at stations between Leeds and Hebden Bridge” but my geography of the Yorkshire rail network is not that good. Is Bradford before or after Hebden Bridge? Should I continue to Hebden Bridge and get a train back? 10 seconds to make a lightening decision … so I jumped off – thankfully the right thing to do. But passengers deserve better information than that in a time of disruption. On-train CIS doesn’t list the intermediate stations to the final destination, so no help there.
